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Firefox crashes

  • 6 replies
  • 1 has this problem
  • 1 view
  • Last reply by richkane

richkane
richkane
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My Firefox on my new Mac keeps crashing every time I try to attach a PDF file to an email or upload a photo to Facebook. Every time, whenever I try to use the uploader. Not a Mac problem.

I can't submit a crash report because there are no crash reports to produce. I don't want to have to go back to Chrome but I guess I might have to.

My Firefox on my new Mac keeps crashing every time I try to attach a PDF file to an email or upload a photo to Facebook. Every time, whenever I try to use the uploader. Not a Mac problem. I can't submit a crash report because there are no crash reports to produce. I don't want to have to go back to Chrome but I guess I might have to.

Chosen solution

hi, that's a known problem with the macos mojave update unfortunately. mozilla's developers are working on a fix for firefox and that should be ready in the next couple of days.

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All Replies (6)

philipp
philipp
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Chosen Solution

hi, that's a known problem with the macos mojave update unfortunately. mozilla's developers are working on a fix for firefox and that should be ready in the next couple of days.

richkane
richkane Question owner
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Thanks so much. So, by the end of the week it should be fixed?

philipp
philipp
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yes, a firefox 62.0.3 update with a fix is in the making

philipp
philipp
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the update is now generally available. could you retest in firefox 62.0.3 to see if the problem was addressed in your case as well?

AliceWyman
AliceWyman
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For more information about updating Firefox, see this article: Update Firefox to the latest release

richkane
richkane Question owner
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Thanks, it seems to be fixed now after the update today.