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Sent mail goes into different account from sender's sent email box

donniedarko96
donniedarko96
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Hi, I have done some testing, and every time I copy text from an email, and paste it in my template in a different account, when sending it, it saves in the "sent emails" folder OF THE ACCOUNT I COPIED THE MESSAGE FROM. I tested it 4 times differently and 4 without copying it and it happens 100% of the times.

Hi, I have done some testing, and every time I copy text from an email, and paste it in my template in a different account, when sending it, it saves in the "sent emails" folder OF THE ACCOUNT I COPIED THE MESSAGE FROM. I tested it 4 times differently and 4 without copying it and it happens 100% of the times.

All Replies (2)

WestEnd
WestEnd
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What email provider are we talking about? And did you check the email settings on how sent email are stored at?

donniedarko96
donniedarko96 Question owner
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WestEnd said

What email provider are we talking about? And did you check the email settings on how sent email are stored at?

Hi! This was happening with a standard email server (Hostgator). Now we did a migration to GSuite, and it's still happening.