This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

UNwanted popup

  • 6 replies
  • 1 has this problem
  • 2 views
  • Last reply by gfBall

more options

when I first open/perform a search an odd thing pops on right side of search when it opens.


Looking for results in English? Change to English Tetap dalam bahasa Bahasa Indonesia Setelan bahasa


when I click on "change to English" it goes away. If i don't I get a lot of Indonesian language mixed in with English. Have double checked and my browsing language Is English. don"t know what else to do? I don't know what this is or why? How I stop this from happens?

when I first open/perform a search an odd thing pops on right side of search when it opens. --------------------------------------------------------- Looking for results in English? Change to English Tetap dalam bahasa Bahasa Indonesia Setelan bahasa -------------------------------------------------------- when I click on "change to English" it goes away. If i don't I get a lot of Indonesian language mixed in with English. Have double checked and my browsing language Is English. don"t know what else to do? I don't know what this is or why? How I stop this from happens?

Chosen solution

Solved. Prob was an add on. Thanks

Read this answer in context 👍 0

All Replies (6)

more options

What site are you using for search?

more options

WestEnd said

What site are you using for search?

Am using Google. Selected in Firefox.

more options

Things popping up aren't something Browser caused but more malware related. Did you install toolbars or the liks?

more options

Am thinking I may have installed an Indonesian version of Firefox. Mine is a new computer & when I downloaded foxfire it may have been a version from Indonesian foxfire, Which is available I think. Does this sound logical?

more options

I have the EN firefox and google homepage and when I go to it nothing pops up. Also remember those could be coming from your ISP based on your computer Language region as well and when you switched to EN you said it disappeared so that would mean that is a isolated to your Region ISP that is probably doing that.

more options

Chosen Solution

Solved. Prob was an add on. Thanks