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Error: "thunderbird failed to find the settings for your email account"

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  • Last reply by Stans

rkmendon
rkmendon
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Attempting to Install Thunderbird 68.7.0 on a new hard drive running Linux Mint 9.3. Set up exactly as on previous installation on Linux Mint 18 computer. When I attempt to finalize installation I get Error: "thunderbird failed to find the settings for your email account." I called comcast (xfinity), and confirmed all of the settings. Tech did not know anything about Thunderbird. Can anyone help?

Attempting to Install Thunderbird 68.7.0 on a new hard drive running Linux Mint 9.3. Set up exactly as on previous installation on Linux Mint 18 computer. When I attempt to finalize installation I get Error: "thunderbird failed to find the settings for your email account." I called comcast (xfinity), and confirmed all of the settings. Tech did not know anything about Thunderbird. Can anyone help?

All Replies (1)

Stans
Stans
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Click the Manual Config button then fill in the settings as provided by Comcast. Thunderbird doesn't have settings for all email service providers, so I'm not sure if it has them for Comcast.