We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Android app crashing

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Paul

more options

The latest version of Firefox keeps crashing on my Huawei M3 I have tried uninstalling and reinstalling clearing the cashe .I have never had this problem with precious versions .

The latest version of Firefox keeps crashing on my Huawei M3 I have tried uninstalling and reinstalling clearing the cashe .I have never had this problem with precious versions .

All Replies (1)

more options

Hi

So that we can look into this further for you, please type about:crashes into the address bar and select the word Socorro in the most recent report that has that included in it.

If you can copy and paste the address of the page that opens, we will be able to look into this further for you.