This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to access email through Thunderbird

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

more options

For the past two weeks, I keep getting the error "Sending of password for user w***y@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later." According to ATT, they're saying it's Thunderbird's fault. Any suggestions?

For the past two weeks, I keep getting the error "Sending of password for user w***y@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later." According to ATT, they're saying it's Thunderbird's fault. Any suggestions?

All Replies (3)

more options

Chosen Solution

more options

This ticks me off. So the solution did fix my problem but then are you saying that Mozilla KNOWS this is a issue with Thunderbird but continues to not fix it?

more options

I wouldn't say it's a problem that TB is ignoring, as TB has no control over the requirements imposed by mail providers, but instead it indicates the failure of AT&T to inform its users of the changing security requirements - which apply to all desktop mail clients, not just TB.