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Thunderbird is suddenly unable to send outgoing emails through Suddenlink. "An error occurred while sending mail: The mail server sent an incorrect greeting: Service not available."

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  • Last reply by miggz

lnbg
lnbg
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Since I cannot find a way to send this message to the Thunderbird crew, I am hoping that whoever receives this at Firefox will forward it to the appropriate person. Thunderbird suddenly produces the following error message for every outgoing email I try to send. The message is: "An error occurred while sending mail: The mail server sent an incorrect greeting: Service not available." All incoming emails come through with absolutely no issues. The outgoing emails are the problem. I'm assuming this outgoing email issue is due to a bug in the latest version of Thunderbird and can be fixed quickly. My Thunderbird updated a day or two ago and the client worked fine until this afternoon. Thank you. Laurie Selwyn (LNBG@suddenlink.net)

Since I cannot find a way to send this message to the Thunderbird crew, I am hoping that whoever receives this at Firefox will forward it to the appropriate person. Thunderbird suddenly produces the following error message for every outgoing email I try to send. The message is: "An error occurred while sending mail: The mail server sent an incorrect greeting: Service not available." All incoming emails come through with absolutely no issues. The outgoing emails are the problem. I'm assuming this outgoing email issue is due to a bug in the latest version of Thunderbird and can be fixed quickly. My Thunderbird updated a day or two ago and the client worked fine until this afternoon. Thank you. Laurie Selwyn (LNBG@suddenlink.net)

Modified by Wayne Mery

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miggz
miggz
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https://support.mozilla.org/en-US/questions/1272037 it seems to be no longer supported.