This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Email folders not showing new mail until I open folder

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

moorzy
moorzy
more options

recently changed computers and installed thunderbird... set up multiple email accounts... I have a bunch of email sorting rules in force on the server... my problem is that the emails won't show up in the folders until I click on the folder... I need to know BEFORE I click on the folder... I can't sit and click on every folder... any advise, this has never been a problem before?

recently changed computers and installed thunderbird... set up multiple email accounts... I have a bunch of email sorting rules in force on the server... my problem is that the emails won't show up in the folders until I click on the folder... I need to know BEFORE I click on the folder... I can't sit and click on every folder... any advise, this has never been a problem before?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

If you right-click the folder, Properties, and check the box 'When getting new messages...', do the folders then indicate new mail?