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scrolling is not working on some sites.

  • 3 replies
  • 1 has this problem
  • 15 views
  • Last reply by FredMcD

nimrod9264
nimrod9264
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on some pages, etsy for example, the page loads but I can't scroll down the page. When I cut and paste the link into chrome, it works perfectly so I know it's not my mouse or keyboard. This is something that has happened over the last few weeks.

I've cleared all cookies, cache, reinstalled firefox, all the usualy things but to no avail.

please can anyone provide a real solution?

this is an example of a page that won't scroll:

https://www.etsy.com/ie/listing/655397682/pentagram-crow-skull-choker-necklace

on some pages, etsy for example, the page loads but I can't scroll down the page. When I cut and paste the link into chrome, it works perfectly so I know it's not my mouse or keyboard. This is something that has happened over the last few weeks. I've cleared all cookies, cache, reinstalled firefox, all the usualy things but to no avail. please can anyone provide a real solution? this is an example of a page that won't scroll: https://www.etsy.com/ie/listing/655397682/pentagram-crow-skull-choker-necklace

Chosen solution

I turned off hardware accel and it worked. I turned it back on and it workes again.

Many thanks for your help. Much appreciated

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD
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I had no problem on that page.

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

nimrod9264
nimrod9264 Question owner
more options

Chosen Solution

I turned off hardware accel and it worked. I turned it back on and it workes again.

Many thanks for your help. Much appreciated

FredMcD
FredMcD
more options

Glad to help. Safe Surfing.