This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird not receiving or sending emails

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by info6151

info6151
info6151
more options

Thunderbird just stopped receiving emails suddenly. They're still going into my webmail account. I've checked the server (incoming and outgoing) settings and they're correct. I've deleted and re-downloaded the application. My Mac is 10.12.6 (super old) - wondering if it's suddenly not synching... Not sure what else to do! Would appreciate any help. Thanks.

Thunderbird just stopped receiving emails suddenly. They're still going into my webmail account. I've checked the server (incoming and outgoing) settings and they're correct. I've deleted and re-downloaded the application. My Mac is 10.12.6 (super old) - wondering if it's suddenly not synching... Not sure what else to do! Would appreciate any help. Thanks.

Chosen solution

Hi Matt - just a 'message not sent' and my cursor whirling around on one of the emails; there was no reaction on the other. Yesterday I deleted both the email accounts and re-uploaded them. It's all working now. Thank you for taking the time to response to my query.

Read this answer in context 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

what error messages do you see?

info6151
info6151 Question owner
more options

Chosen Solution

Hi Matt - just a 'message not sent' and my cursor whirling around on one of the emails; there was no reaction on the other. Yesterday I deleted both the email accounts and re-uploaded them. It's all working now. Thank you for taking the time to response to my query.