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Firefox won't load webpages or settings

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  • Last reply by James

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As of yesterday, Firefox won't load any webpages or firefox pages (e.g. settings, config, etc.). I've tried refreshing the install, uninstall/reinstall, and updating my Microsoft visual c++ redistributables and this problem persists. By "not loading webpages," I mean that it doesn't even show that it's directing to any webpages when I attempt to route to them. Any advice?

As of yesterday, Firefox won't load any webpages or firefox pages (e.g. settings, config, etc.). I've tried refreshing the install, uninstall/reinstall, and updating my Microsoft visual c++ redistributables and this problem persists. By "not loading webpages," I mean that it doesn't even show that it's directing to any webpages when I attempt to route to them. Any advice?

Chosen solution

If you use Webroot security software then look at this thread for possible workarounds for now like to run Firefox in Windows 8 compatibility mode or Firefox 98 Developer Edition.

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Chosen Solution

If you use Webroot security software then look at this thread for possible workarounds for now like to run Firefox in Windows 8 compatibility mode or Firefox 98 Developer Edition.

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Thanks, I'll take a look and see if that applies to me or not.

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In case you do have Webroot.

https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations