Unable to download the File while using Firefox as default browser.--bugid: 3706525
Issue information: Title:Unable to download the File while using firefox as default browser. Package name:org.mozilla.firefox Build number/Version: 101.2.0 Device, Model, Android ,OS: OPPO(New model,not still released on the Market)，Android 12.0，OS 12.1（Google Pixel_S have the same issue） Reproduce Frequency :10/10 Estimated impact: All Android users are affected Reproduce steps: 【Preconditions】Download the latest version of Firefox from the Google Play Store 【Operation Steps】 1: Open Chrome, search for "falaknuma das mp3 songs" 2: Click on the website "https://naasongs.co" 3: Use Firefox browser to open the page and click on download” the mp3 file 4: Observe the phenomenon
Actual result: Its showing that secure connection Failed and not able to download the File. Expected result:It should enter website and download the File normally.
Analysis from our engineers: 1:Music from other URLs in FireFox also cannot be downloaded, but can be downloaded normally in other browser. 2:All Android devices have problems, and analysis confirms that it is an application problem
Log link: Phenomenon video&log have attached: https://drive.google.com/drive/folders/1SVFqVL2uCyLI7bC2Go3ffYlBQayookBm?usp=sharing
Looking forward to your reply.
Chosen solution
All Replies (8)
Hi
What version number of Firefox for Android do you have installed on your Android device?
Do you have any add-ons installed?
What level of enhanced tracking protection do you have set?
1.What version number of Firefox for Android do you have installed on your Android device?
> Firefox Fast&Private Browser > Offersed By - Mozilla > Version -102.1.1
2.Do you have any add-ons installed?
> No
3.What level of enhanced tracking protection do you have set?
> Nothing Set
Please can you long press on the link that leads to the screen with the error, copy the link and paste it into a reply to this thread.
Please check the link that leads to the screen with the error ,thanks !
https://www.isongs.download/naa/?link=aHR0cHM6Ly9zOS5uYWFzb25ncy5kb3dubG9hZC90ZWl0MTM1a2h5OGtiZnkvRmFsYWtudW1hJTIwRGFzJTIwLSUyMCgyMDE5KS9baVNvbmdzLmluZm9dJTIwMDElMjAtJTIwUGF5ZSUyMFBheWUubXAz&text=UGF5ZSBQYXll
By the way ,copy the link to other browsers and it can be opened normally.
Hi
There appears to be an issue with one of the certificates that the website uses to be secure - it is no longer trusted. The screen that you are seeing should give you more information about this and, under the Advanced option, allow you to move through this (if you are happy to do so).
Hi,
I don't understand what you mean, what do I need to do to solve this problem ？
Why copy the link to other browsers and it can be opened normally ?
The problem is with the website not having a certificate that is correct - Firefox for Android is flagging this up when you try to download a file.
If you wish to ignore that warning, you can select "Advanced" on the screen that appears (as shown in your first screenshot) and you will be able to bypass this warning.
Chosen Solution
hi
This issue has been solved,thanks!