This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird email not connecting to server

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by david

more options

Yesterday my email was working fine - this morning I have not been to access my email I have a message that the address cannot connect to the server and people who are trying to send me emails are getting messages that their mail is undeliverable. I can neither send or receive email and I have no idea why The account settings are what they have been for years. I am desperate - Help please

Yesterday my email was working fine - this morning I have not been to access my email I have a message that the address cannot connect to the server and people who are trying to send me emails are getting messages that their mail is undeliverable. I can neither send or receive email and I have no idea why The account settings are what they have been for years. I am desperate - Help please

All Replies (1)

more options

If your friends are reporting mail undeliverable, that is an issue between their computer and your email server, not your PC. I encourage you to pursue with your email provider.