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missing all message header buttons Reply, Forward, Delete, etc

  • 2 replies
  • 0 have this problem
  • 3 views
  • Last reply by sfhowes

dfcurry
dfcurry
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About 2 days ago, all the message header buttons (Reply, Forward, Delete, etc) disappeared on just one of my Thunderbird accounts' Inbox. That account connects to a Microsoft Exchange Server email system via Exquilla. All of my other email accounts are "standard" (not using Exquilla add-on) and all of my other account Inboxes show the message header buttons when I click on a message header to see the full message in the lower message pane. Until about 2 days ago, all message header buttons appeared previously in all of my accounts (Exquilla-related or not). Since Exquilla was last updated more than 2 months ago, I tend to think that use of the Exquilla add-on is not the cause of this problem, but I include this info here to be as completely descriptive as possible. I am running Thunderbird 115.5.2 (64-bit), which Thunderbird "Help" informs me is "up to date".

About 2 days ago, all the message header buttons (Reply, Forward, Delete, etc) disappeared on just one of my Thunderbird accounts' Inbox. That account connects to a Microsoft Exchange Server email system via Exquilla. All of my other email accounts are "standard" (not using Exquilla add-on) and all of my other account Inboxes show the message header buttons when I click on a message header to see the full message in the lower message pane. Until about 2 days ago, all message header buttons appeared previously in all of my accounts (Exquilla-related or not). Since Exquilla was last updated more than 2 months ago, I tend to think that use of the Exquilla add-on is not the cause of this problem, but I include this info here to be as completely descriptive as possible. I am running Thunderbird 115.5.2 (64-bit), which Thunderbird "Help" informs me is "up to date".

All Replies (2)

david
david
  • Top 10 Contributor
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From your description, the only factor different is Equilla. I suggest contacting them. If the problem appeared on other accounts, then it would need a different solution.

sfhowes
sfhowes
  • Top 10 Contributor
more options

See https://support.mozilla.org/en-US/questions/1434045