Hi nottyn7, yes we do monitor these forums but not every question can be answered since some questions give us vague details. Also not every volunteer helper has a iPhone to help troubleshoot all the reported issues. Hopefully that gets better in the coming months ahead.

We're also combating very strange spam so that also gets in the way of looking at the legitimate questions.

Take a look at some questions answered in the past: https://support.mozilla.org/en-US/questions/1463227 https://support.mozilla.org/en-US/questions/1462987 https://support.mozilla.org/en-US/questions/1462065 https://support.mozilla.org/en-US/questions/1461421 https://support.mozilla.org/en-US/questions/1461414

Also I'm really happy the data management option started working again for you. But please remember if that happens again not to keep hitting the screen with your finger so hard that it hurts. That's just not going to change anything no matter how badly you want it to. At that point, I would've assumed something went wrong with the iOS system & restarted the phone to see if it could stop getting stuck at that area.

Thank you, NoahSUMO, for your reply, and yes that is what solved the problem. I know I was being childish when I kept hitting the screen with my finger.. Have a great evening.

Thanks! And you're welcome. No worries, we've all been there. I'm stubborn myself so I can relate. Just wanted to remind you software problems will make us lose our cool but try to outsmart those problems before we reach our angry/breaking point.