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Browser Issues

ss30022
ss30022
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This browser is awful. When I go to websites today nothing shows up and if it does I can't make a purchase because that screen won't show up. I'm being blocked from sites I typically use. The Notifications keep popping up even though I turned them off. My saved screens keep popping up. I should be able to multi task!

This browser is awful. When I go to websites today nothing shows up and if it does I can't make a purchase because that screen won't show up. I'm being blocked from sites I typically use. The Notifications keep popping up even though I turned them off. My saved screens keep popping up. I should be able to multi task!

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Did your browser get infected? I suggest testing in Firefox's Troubleshoot Mode. In that mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is running:

You can restart Firefox in Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode...
  • (menu bar) Help menu > Troubleshoot Mode...

and OK the restart. A small dialog should appear. Click the Open button.

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button.

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Any improvement?

Ref. Diagnose Firefox issues using Troubleshoot Mode

Helpful?

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