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Why does firefox keep prompting me to upgrade java and then tell me it is not accepting that upgrade, over and over again?

  • 4 replies
  • 25 have this problem
  • 5 views
  • Last reply by Helper7677

thomases
thomases
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It also keeps prompting me to install google toolbar, which I ignore. After I get on the browser, I get the message that the upgrade is not accepted and will unstall annd prompts me to restart firefox.

It also keeps prompting me to install google toolbar, which I ignore. After I get on the browser, I get the message that the upgrade is not accepted and will unstall annd prompts me to restart firefox.

Modified by thomases

Chosen solution

If under Tools > Add-ons > Extensions, you have multiple Java Console extensions prior to Java Console version 6.0.21, follow these instructions to delete the old ones (read carefully): http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

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All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You have the latest Java installed (Java Plug-in 1.6.0_21) according to your above posted Troubleshooting Information list.

Do you mean the Java Console extension?

You do not need the Java Console extension.
See http://kb.mozillazine.org/Java

Helper7677
Helper7677
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Chosen Solution

If under Tools > Add-ons > Extensions, you have multiple Java Console extensions prior to Java Console version 6.0.21, follow these instructions to delete the old ones (read carefully): http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

thomases
thomases Question owner
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I removed all but the latest Java console plug-in and this appears to have solved my problem. Thank you!

Helper7677
Helper7677
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You are welcome.