This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have administrator rights to my own computer (Windows 7 64 bits), and have started Firefox as administrator, but it tells me that I have no administrator rights to update it! What to do?

  • 1 reply
  • 9 have this problem
  • 1 view
  • Last reply by cor-el

ingolfdahl
ingolfdahl
more options

It asks me to contact the system administrator, but that is me! Of course I can reinstall Firefox, but it is a bit frustrating.

It asks me to contact the system administrator, but that is me! Of course I can reinstall Firefox, but it is a bit frustrating.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.

Uninstall your current Firefox version.
Don't remove personal data when uninstalling.