This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

having installed the Sync Software and restarted Firefox the prompt to set up Sync has not appeared

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by TonyE

more options

I'm trying to switch form Xmarks to Firefox Sync -. According to the your description I should be automatically prompted to set up my Sync account after I restart Firefox following download and installation of the Sync software. This is not happening - so how do I proceed? Cheers

Andy Waters

I'm trying to switch form Xmarks to Firefox Sync -. According to the your description I should be automatically prompted to set up my Sync account after I restart Firefox following download and installation of the Sync software. This is not happening - so how do I proceed? Cheers Andy Waters

All Replies (1)

more options

Open the Firefox Options/Preferences dialog, there should be a new panel on there called Sync, you will find the option to setup sync there.