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The ICON for Firefox results in "Firefox could not install this item because of a failure in Chrome Registration." Please contact the author about this problem.

  • 2 replies
  • 14 have this problem
  • 6 views
  • Last reply by cor-el

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I installed Firefox over a year ago and used it only a few times then remained with Internet Explorer. Clicking the ICON for Firefox results in a window"Firefox could not install this item because of a failure in Chrome Registration. Please contact the author about this problem." This window opens three or more times, I keep closing it and then Firefox opens. I was asked to download Firefox 3.6 and I did, but the invitation to download it continues to pop up.

I installed Firefox over a year ago and used it only a few times then remained with Internet Explorer. Clicking the ICON for Firefox results in a window"Firefox could not install this item because of a failure in Chrome Registration. Please contact the author about this problem." This window opens three or more times, I keep closing it and then Firefox opens. I was asked to download Firefox 3.6 and I did, but the invitation to download it continues to pop up.

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Try right-clicking on the Firefox icon and choose "Run as Administrator". You should only need to do this once. Also see the Chrome registration failed article.

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There are also other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.0 r32
  2. Adobe Shockwave for Director Netscape plug-in, version 11.5
  3. Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Shockwave for Director plugin to the latest version.

Update the Java plugin to the latest version.