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Can't instal Firefox - the page says The Proxy is Refusing Connections. Try Again does not work.

  • 3 replies
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

davedale
davedale
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I have tried to instal Firefox on my PC but the first page that opens just says : The Proxy Server is Refusing Connections. Firefox is configured to use a proxy server that is refusing connections. 

 - Check the proxy settings to make sure that they are correct
 - Contact your network administratorto make sure the proxy server is working
   Try Again ( button ) does not work.

I have uninstalled Firefox and reinstalled it twice more but it gives me this page every time I try to run it.

I have a screenshot of this page but I can't see how to send it to you. I don't know how to check the proxy settings. Can you please help ? Thank you.

I have tried to instal Firefox on my PC but the first page that opens just says : The Proxy Server is Refusing Connections. Firefox is configured to use a proxy server that is refusing connections. - Check the proxy settings to make sure that they are correct - Contact your network administratorto make sure the proxy server is working Try Again ( button ) does not work. I have uninstalled Firefox and reinstalled it twice more but it gives me this page every time I try to run it. I have a screenshot of this page but I can't see how to send it to you. I don't know how to check the proxy settings. Can you please help ? Thank you.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings". You can find the connection settings in Tools > Options > Advanced : Network : Connection If you do not need to use a proxy to connect to internet then select "No Proxy"

See "Firefox connection settings":

davedale
davedale Question owner
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Dear Cor-el, Thank you for your reply. I am having some other trouble with my computer at the moment but, when it is fixed, I will try to download Firefox again using your instructions. Much appereciated. David Dale.

cor-el
cor-el
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You're welcome