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suddenly cannot access Yahoo Mail or Photos at Google. Don't have this problem with other browsers (A)L, Chrome, or IE8) Running XP with SP3

  • 2 replies
  • 3 have this problem
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  • Last reply by fordman1

fordman1
fordman1
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running XP SP3 and Firefox 3.6.15 suddenly cannot access Yahoo Mail or Photos at Google - no problem accessing these sites using AOL, Chrome, or IE8

running XP SP3 and Firefox 3.6.15 suddenly cannot access Yahoo Mail or Photos at Google - no problem accessing these sites using AOL, Chrome, or IE8

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

See also:

fordman1
fordman1 Question owner
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Cleared the cache and then started Firefox in Safe Mode as suggested and everything seems to be working normally now. Thanks for the help