This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

forward email pictures are sent as square with number in it

  • 4 replies
  • 9 have this problem
  • 17 views
  • Last reply by cor-el

more options

When I forward an email with embedded pictures the recipients only get boxes with the picture file name in it. How can I include the pictures with the forwarded text and boxes?

When I forward an email with embedded pictures the recipients only get boxes with the picture file name in it. How can I include the pictures with the forwarded text and boxes?

All Replies (4)

more options

Firefox doesn't do email, it's a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/
or this one
http://forums.mozillazine.org/viewforum.php?f=39

more options

I use Windows Live Mail,when I send an email with an attachment to my friend who also on my recommendation uses Firefox he gets the text but no pictures just a square with nothing in it or just the text ?????

more options

Sorry about that,I should have said my friend uses Windows Live Mail,nothing to do with Firefox.I would like to know why he doesn 't get pictures,or am I on the wrong forum???

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

You may also have security (anti-virus) software that is blocking such attachments.