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downloadhelper 4.1.9 download icon follow on info

  • 1 reply
  • 26 have this problem
  • 3 views
  • Last reply by cor-el

frinkjg
frinkjg
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an update to trouble shooting info. The one I sent a few minutes ago was when I was trying to revert to a previous version that worked. New trouble shooting is here. down arrow for file capture does not appear but icon shrinks and rotates.

an update to trouble shooting info. The one I sent a few minutes ago was when I was trying to revert to a previous version that worked. New trouble shooting is here. down arrow for file capture does not appear but icon shrinks and rotates.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to reset the dwhelper prefs on the about:config page.

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.
You can use the Filter bar at to top of the about:config page to locate a pref more easily.

There is an update (4.9.2) on the versions page to fix the issue with the drop marker.