We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox has been taken over by something called inbox.com.

  • 7 replies
  • 8 have this problem
  • 1 view
  • Last reply by Hasan

more options

Both Firefox and Internet Explorer have been converted to something called Inbox.com. This is a piece of junk.

Both Firefox and Internet Explorer have been converted to something called Inbox.com. This is a piece of junk.

All Replies (7)

more options
more options

In the upper left corner I find "firefox logo, inbox.com - Mozilla Firefox" which leads me to believe Firefox's logo and name has been stolen or that Firefox is responsible for this mess.

Inbox.com indicates it wants to help me remove it but sends me to one of those 50 dollar programs which never work and load your machine with yet another program of doubtful purpose. Why can't I remove it by just removing it? Good question!

Inbox.com is a really crappy browser. What ever happened to Firefox? I have no way to access it. I am stuck with Chrome which I don't want or inbox which I don't want either.

WB

Modified by buckle2667

more options

See the link provided by the-edmeister

more options

I click on the Inbox button (or what I think is the inbox button -- it's not clear) I get a screen that includes a "help" button.

I click on the "help" button and I do not ever get anything that allows me to "uninstall."

If I am persistent, I get an opportunity to buy something. I don't.

WB

more options

At the bottom of the page that I linked, it says....

Inbox.com Toolbar may be uninstalled also from the Start -> Programs menu, or Control Panel -> Add/Remove Programs.

Did you try uninstalling it that way?

more options

I found inbox.com in the Add/Remove about a week ago and removed it. It made no difference. I still have the inbox.com browser on my Mozilla Firefox.

Modified by buckle2667

more options

Troubleshooting extensions and themes

Check and tell if its working.