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Getting an error message: Exc in EV Handl:Type error:This oRoot.enable is not a function on FF6 start.

  • 6 replies
  • 225 have this problem
  • 5 views
  • Last reply by Hasan

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I'm getting the above message when I start FF6. Didn't have it when I first downloaded. I was renewing my First Mailwasher subscription when I first encountered it. I deleted FF6 and reloaded but this did not correct the problem. FF6 works fine after the error message. On sites with aggressive pop-ups I get the error message and when I go ok to clear the message the pop-up loads minimized. All other computer functions appear ok.

I'm getting the above message when I start FF6. Didn't have it when I first downloaded. I was renewing my First Mailwasher subscription when I first encountered it. I deleted FF6 and reloaded but this did not correct the problem. FF6 works fine after the error message. On sites with aggressive pop-ups I get the error message and when I go ok to clear the message the pop-up loads minimized. All other computer functions appear ok.

Chosen solution

In my case, I got rid of this by disabling McAfee SiteAdvisor plugin. I was able to go back and re-enabled it without getting the error.

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All Replies (6)

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Troubleshooting extensions and themes

Update All your Firefox Plugins

=> When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

Clear Cookies & Cache

Clear the Network Cache

Check and tell if its working.

Modified by Hasan

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No Joy!!! When down the all the items suggested items on the list. Still have the same error message.

Bob

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Troubleshooting plugins

Check and tell if its working.

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Chosen Solution

In my case, I got rid of this by disabling McAfee SiteAdvisor plugin. I was able to go back and re-enabled it without getting the error.

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Turning McAfee SiteAdvisor back on resolved the error message. Thank you. Appears to be an incompatability with the disable feature for that Add-on.

Bob

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