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firefox does not autofill the userid & password when i go to websites after upgrade to 6.0.2

  • 7 replies
  • 42 have this problem
  • 1 view
  • Last reply by cor-el

brytay
brytay
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i used to be able to type the first letter of a userid or double click on the userid field and firefox would show all my userid options and then autofill the password. when i upgraded to 6.0.2 it wouldnt do it anymore. i double checked and all my userid and passwords are still saved in the options>password area in firefox. i typed in my userid and passwork for the site and now that is the only one that will pull up when i go to the site. why wont this function work the way it used to? Also, when i paste the troubleshooting information, i get a warning that there are too many characters. Why ask that it be posted if it cant handle the info? maybe i have too much goin on in the troubleshooting information...feel free to comment on that (i deleted a BUNCH of "print.printer" stuffso it would send. Thanks

i used to be able to type the first letter of a userid or double click on the userid field and firefox would show all my userid options and then autofill the password. when i upgraded to 6.0.2 it wouldnt do it anymore. i double checked and all my userid and passwords are still saved in the options>password area in firefox. i typed in my userid and passwork for the site and now that is the only one that will pull up when i go to the site. why wont this function work the way it used to? Also, when i paste the troubleshooting information, i get a warning that there are too many characters. Why ask that it be posted if it cant handle the info? maybe i have too much goin on in the troubleshooting information...feel free to comment on that (i deleted a BUNCH of "print.printer" stuffso it would send. Thanks

All Replies (7)

cor-el
cor-el
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  • Top 10 Contributor
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Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"
brytay
brytay Question owner
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I never had that selected nor do i ever use private browsing mode. if i start retyping every userid and password it will ask t remember them and then it will start to bring them up, but i dont want to start to retype them all over.

cor-el
cor-el
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Is the password manager still enabled?

  • Tools > Options > Security: Passwords: "Remember passwords for sites"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

brytay
brytay Question owner
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yes. it is enabled and always has been. this doesnt change in safe mode either.

cor-el
cor-el
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You can check http://kb.mozillazine.org/signon.autofillForms

brytay
brytay Question owner
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that is not much help to me. i did discover that the web site that is giving me trouble is the google accounts sign in page. other pages that i have multiple accounts in the userid and password auto fill just fine. it just seems to be the google site. does this help anyone to answer the question? thanks

cor-el
cor-el
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Google has changed the URL of the login page to accounts.google.com and you will have to re-enter the name(s) and password(s) to make Firefox remember and fill them once again.
You can remove the older (duplicate) stored passwords from google.com after you have confirmed that the new entries work.

Modified by cor-el