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My phone gets a "missing password" error when I try to sync

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  • 3 have this problem
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  • Last reply by woody33

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When I try to enable sync on my Android phone, my desktop says successfully connected, but the phone gets a "missing password" error. How can I correct this?

When I try to enable sync on my Android phone, my desktop says successfully connected, but the phone gets a "missing password" error. How can I correct this?

All Replies (2)

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Our Sync server infrastructure is experiencing load problems currently. Our Ops team is on the case. Thanks for your patience!

Modified by Kevin

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Thanks for the update. I'll hang in there for a little while and try again.