This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot stay on-line for website...times me out immediately

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by annied49

annied49
annied49
more options

cannot stay online at website..."times me out" immediately....was working, then seemed to get stuck.....all other websites working ok....cleared all history/cache/cookies, etc.....restarted computer.....still not working....only on this url.......works fine with other browsers

cannot stay online at website..."times me out" immediately....was working, then seemed to get stuck.....all other websites working ok....cleared all history/cache/cookies, etc.....restarted computer.....still not working....only on this url.......works fine with other browsers

All Replies (2)

smo
smo
more options

Try Diagnose Firefox issues using Troubleshoot Mode - a special Firefox execution mode that can be used to troubleshoot issues in Firefox. In Safe Mode, you can reset some settings or disable add-ons that might be the source of the issue.

annied49
annied49 Question owner
more options

how do i access safe mode ?