This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox quits unexpectedly immediately, without opening a window, when icon is clicked. Any help would be appreciated.

  • 1 reply
  • 8 have this problem
  • 11 views
  • Last reply by Hasan

EvaJulie
EvaJulie
more options

Icon is not Firefox icon, but a piece of paper with a pencil, ruler, and paintbrush. Have created a new profile, didn't work — opens when I use the Terminal, opens in Safe Mode, am using default theme, still won't open with add-ons or plug-ins disabled. It does not seem to be submitting crash reports, from what I can see (admittedly I have very little idea what that means/what I need to do).. The "Problem Report" that pops up when it asks if I want to send a report to Apple says: "Dyld Error Message: unknown required load command 0x80000022."

Icon is not Firefox icon, but a piece of paper with a pencil, ruler, and paintbrush. Have created a new profile, didn't work — opens when I use the Terminal, opens in Safe Mode, am using default theme, still won't open with add-ons or plug-ins disabled. It does not seem to be submitting crash reports, from what I can see (admittedly I have very little idea what that means/what I need to do).. The "Problem Report" that pops up when it asks if I want to send a report to Apple says: "Dyld Error Message: unknown required load command 0x80000022."

All Replies (1)

Hasan
Hasan
more options

You will need to Reinstall Firefox because your previous Installation did not end properly or maybe it got Corrupted.

-> Uninstall your current Firefox - Uninstall Firefox from your computer

  • Restart your system

-> How to download and install Firefox on Mac

Check and tell if its working.