This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Everytime I click on a youtube video it says "an error has occured. please try again later"

SKLover
SKLover
more options

So. Its been happening for a while now. When I go on IE and Google Chrome, Youtube works just fine. However, when I go on Mozilla, The video would not load and there is a pop up that says "an error has occured. Please try again later.'' I updated my flash player and Mozilla as well. I've also cleared all my cookies and cache as well as my history. Plus, I uninstalled and reinstalled Mozilla but nothing works. Also find that its not only youtube but any video player as well. Help please?

So. Its been happening for a while now. When I go on IE and Google Chrome, Youtube works just fine. However, when I go on Mozilla, The video would not load and there is a pop up that says "''an error has occured. Please try again later.'''' I updated my flash player and Mozilla as well. I've also cleared all my cookies and cache as well as my history. Plus, I uninstalled and reinstalled Mozilla but nothing works. Also find that its not only youtube but any video player as well. Help please?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: Flash 11.3 doesn't load video in Firefox.