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Flash Player Crashing After Updating to FF 15

Jacob Bruce
Jacob Bruce
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Just updated to FF 15 and the Flash Player crashes any time I load a page with a Flash object. I'm running Flash 11.4 r402 on Windows 7 32bit. I tried safe mode and that did nothing to solve the problem. All help appreciated.

Just updated to FF 15 and the Flash Player crashes any time I load a page with a Flash object. I'm running Flash 11.4 r402 on Windows 7 32bit. I tried safe mode and that did nothing to solve the problem. All help appreciated.

Chosen solution

Ok it seems the best temporary solution to this problem (until they release a new version of flash) is to uninstall Adobe Flash Player and then download an old version of Adobe Flash Player (11.2 worked for me - don't use 11.3 because it has problems too).

Read this answer in context 👍 10

All Replies (5)

romaba
romaba
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Thanks JacobBruce for your solution.

SharkeyHerald
SharkeyHerald
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At present the problem seems to have disappeared as mysteriously as it (re)appeared. So I will wait and see. But if it comes back I will try CheckMate's solution. Thanks.

cutmetal
cutmetal
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I was having the same problem.... But I keep forgetting that when you upgrade firefox... or it updates automatically... you need to right click on the firefox start up icon, go into properties, click on the compatibilities tab, and put a check in the "Run This Program As An Administrator" box, then hit apply. Start Firefox, and it should work OK. Problem is...each time you upgrade firefox and/or I think Adobe flash... you need to make sure that box is checked. This is on Firefox 15.0.1 with Adobe Flash 11.4.402.278 all up to date, Windows 7 64bit. If Firefox has Adobe flash add-on, it needs to run in admin mode or it will crash.

AliceWyman
AliceWyman
  • Moderator
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cutmetal,

Checking your username for previous posts (here) I see that you also posted the same information in a number of other threads today.

You don't normally need to check the "Run This Program As An Administrator" box in Firefox -> Properties -> Compatibility tab, to prevent crashes after updating Firefox or Flash. If you need help with this issue, you should ask a new question. You can use this link as a starting point: https://support.mozilla.org/questions/new

Modified by AliceWyman

SharkeyHerald
SharkeyHerald
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Well, I checked the "run this program as an administrator" box and the problem stopped, After about a week I thought I'd see what happened if I unchecked the box, and the problem started again. So I'll keep the box checked, even if it makes starting the program slightly slower.

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