Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't open a new tab using the little + or ctrl t, have tried the options posted befor, can anybody help?

  • 2 replies
  • 14 have this problem
  • 17 views
  • Last reply by DamFunky

more options

For the last week or so i have not been able to open a new tab, have looked through a lot of the solutions on here but none seem to have wroked, i have disabled all add ons in the add on manager and removed the ASK toolbar and still can't open a new tab, it is becoming very frustrating! The only way i can get a new tab open is to click on a somewhere and hope it opens in a new window, can anyone help me solve this issue please?

For the last week or so i have not been able to open a new tab, have looked through a lot of the solutions on here but none seem to have wroked, i have disabled all add ons in the add on manager and removed the ASK toolbar and still can't open a new tab, it is becoming very frustrating! The only way i can get a new tab open is to click on a somewhere and hope it opens in a new window, can anyone help me solve this issue please?

Chosen solution

This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

You can also try to reset Firefox:

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

You can also try to reset Firefox:

more options

Hey Thanks for that, i stated in safe mode and it seemed to have sorted out the problem :)