Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I control page display resolution

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

craigger
craigger
more options

I am using Firefox on a new ASUS high resolution ultrabook running Windows 8 Home Premium. My favorite news site originally displayed normally but somehow I am now stuck in a very low res and I can't get back to the original display. Not sure whether this is Firefox or the computer. All other sites are normal hi res. .

I am using Firefox on a new ASUS high resolution ultrabook running Windows 8 Home Premium. My favorite news site originally displayed normally but somehow I am now stuck in a very low res and I can't get back to the original display. Not sure whether this is Firefox or the computer. All other sites are normal hi res. .

All Replies (2)

iamjayakumars
iamjayakumars
more options

check out this

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

You can rename the content-prefs.sqlite file to content-prefs.sqlite.old (or delete the file) in the Profile Folder to reset the page zoom for all websites.

  • Help > Troubleshooting Information > Profile Directory: Show Folder

Check that you do not run Firefox in compatibility mode or with a reduced screen resolution. Make sure that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

You can also check for problems with the localstore.rdf file.