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unable to receive PIN on cellphone. don't text. can you send PIN on email or landline?

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  • Last reply by philipp

FredShirl
FredShirl
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I have been trying to update firefox for several weeks. I have a cellphone but do NOT text. Consequently, I am unable to receive the PIN number you send on the mobile cell phone. Was hoping for a voice mail message. How can I update firefox if I cannot receive your PIN?

I have been trying to update firefox for several weeks. I have a cellphone but do NOT text. Consequently, I am unable to receive the PIN number you send on the mobile cell phone. Was hoping for a voice mail message. How can I update firefox if I cannot receive your PIN?

Chosen solution

hello, firefox will never request a pin or something of the sorts to install/update/use it - it is always accessible free and without any hurdles. this rather seems to be a malware scam on your computer.

please reset firefox and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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philipp
philipp
  • Moderator
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Chosen Solution

hello, firefox will never request a pin or something of the sorts to install/update/use it - it is always accessible free and without any hurdles. this rather seems to be a malware scam on your computer.

please reset firefox and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware