We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What does the wait rotating circle , left of tab, mean Anti-clockwise in grey and clockwise in Green

  • 2 replies
  • 4 have this problem
  • 6 views
  • Last reply by RudiM

RudiM
RudiM
more options

I have a problem with performance on my PC. Answers to these two questions will help me resolve my issues. Q1: Can someone kindly explain what condition causes a grey wait circle to rotate anti-clockwise at the left of a tab when seeking a new page. Q2: And then the wait symbol becomes a green circle rotating clockwise; what does this refer to.

My guess is anti-clockwise is to do with address resolution and clockwise is to do with page downloading. Am I correct?

Response from a more knowledeable person than I would be much appreciated so that I can then start to sort out my speed problem.

I have a problem with performance on my PC. Answers to these two questions will help me resolve my issues. Q1: Can someone kindly explain what condition causes a grey wait circle to rotate anti-clockwise at the left of a tab when seeking a new page. Q2: And then the wait symbol becomes a green circle rotating clockwise; what does this refer to. My guess is anti-clockwise is to do with address resolution and clockwise is to do with page downloading. Am I correct? Response from a more knowledeable person than I would be much appreciated so that I can then start to sort out my speed problem.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Anti clockwise means that Firefox is trying connect to the server.
Once a connection is established and loading data starts then the rotation changes to clockwise (green).
If it stays in anti-clockwise mode then you have a connection issue.

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

RudiM
RudiM Question owner
more options

Many thanks for the advice. Unfortunately I still have long waiting times. Perhaps my PC is playing up. Cheers