Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

BIG BLANK AREA BETWEEN HEADINGS ON HOME PAGE (BT.COM) WHEN USING MOZILLA

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by rosiposi

rosiposi
rosiposi
more options

I am using latest version of MF and BT.com is my Home Page. Whenever I open it there is a 3-4 inch blank space between toolbar and first line of the page. I cannot remove it. Driving me crazy having to scroll down all the time!

I am using latest version of MF and BT.com is my Home Page. Whenever I open it there is a 3-4 inch blank space between toolbar and first line of the page. I cannot remove it. Driving me crazy having to scroll down all the time!

Chosen solution

Did you check for toolbars?

  • Firefox menu button > Options
  • View > Toolbars (press F10 to display the hidden Menu bar)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Did you check for toolbars?

  • Firefox menu button > Options
  • View > Toolbars (press F10 to display the hidden Menu bar)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
rosiposi
rosiposi Question owner
more options

Thanks very much for your suggestions. I followed your instructions and links and problem appears to be solved.