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Firefox previously worked

mrcuong0105
mrcuong0105
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I click url : https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions#w_firefox-previously-worked and try it.Althought I was closed firefox, but "firefox -profilemanager" not display and it show the picture

https://lh3.googleusercontent.com/-CJSgMmlOn6U/U0gqKZUB-lI/AAAAAAAAAos/uopNBfwOKCQ/h120/Capture.PNG

Please help me!!!

I click url : https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions#w_firefox-previously-worked and try it.Althought I was closed firefox, but "firefox -profilemanager" not display and it show the picture https://lh3.googleusercontent.com/-CJSgMmlOn6U/U0gqKZUB-lI/AAAAAAAAAos/uopNBfwOKCQ/h120/Capture.PNG Please help me!!!

All Replies (6)

Gingerbread Man
Gingerbread Man
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  1. Save the installer for the latest version somewhere handy, like the desktop.
  2. Uninstall Firefox from the Windows Control Panel. DO NOT check the option to remove your Firefox personal data and customizations.
  3. Run the installer you downloaded earlier.
  4. If Firefox still won't start, try launching the profile manager again:
    1. Press the Windows logo orb on the taskbar.
    2. In the search box, type firefox.exe -p and press Enter.
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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What Firefox locale (user interface language) are you using?

mrcuong0105
mrcuong0105 Question owner
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Thank Gingerbread Man , I did, but it's still the same @@

Modified by mrcuong0105

mrcuong0105
mrcuong0105 Question owner
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I use English languge

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you delete the Firefox program folder before reinstalling Firefox (i.e. did a clean rinstall)?

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
mrcuong0105
mrcuong0105 Question owner
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yes,i did