This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Clicking hyperlinks in messages no longer opens link in Chrome

  • 1 vastus
  • 1 on selline probleem
  • 11 views
  • Viimati vastas Matt

jrstone64
jrstone64
more options

I have tried all the very helpful procedures in the article on hyperlinks not working. None of them apply except changing the default system browser. For various reasons, I do not want to change the default browser unless I have to. Is there any known recent change to Thunderbird, or Windows 10, or Chrome, that would have caused this loss of functionality in the last few days? Hyperlinks do work in Thunderbird if the default browser is set to Firefox or Edge.

I have tried all the very helpful procedures in the article on hyperlinks not working. None of them apply except changing the default system browser. For various reasons, I do not want to change the default browser unless I have to. Is there any known recent change to Thunderbird, or Windows 10, or Chrome, that would have caused this loss of functionality in the last few days? Hyperlinks do work in Thunderbird if the default browser is set to Firefox or Edge.

Valitud lahendus

I think you answer your own question. You have an issue with Chrome. Thunderbird passes links to the operating system to load. If one browser is not opening them you have an issue with it. All the hidden preferences can really only break things on windows and are primarily there for operating systems like Linux. They should all be on their default value for Windows.

Loe vastust kontekstis 👍 0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Valitud lahendus

I think you answer your own question. You have an issue with Chrome. Thunderbird passes links to the operating system to load. If one browser is not opening them you have an issue with it. All the hidden preferences can really only break things on windows and are primarily there for operating systems like Linux. They should all be on their default value for Windows.