This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 پاسخ
  • 2 have this problem
  • 1 view
  • آخرین پاسخ توسّط Casablanca

more options

I installed the new Firefox for Macintosh version 45.0b10. It freezes (continuous rolling colored ball) when I select under Print menu the pulldown menu for "pdf Preview". Upon making this selection the application freezes and has to be terminated.

I installed the new Firefox for Macintosh version 45.0b10. It freezes (continuous rolling colored ball) when I select under Print menu the pulldown menu for "pdf Preview". Upon making this selection the application freezes and has to be terminated.

Chosen solution

Hello Casablanca, any luck in a new firefox profile ?

thank you

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Hello Casablanca, any luck in a new firefox profile ?

thank you

more options

ideato said

Hello Casablanca, any luck in a new firefox profile ? thank you

Yes, refreshing the profile solved the problem of Firefox freezing when using the printing pdf view pull-down menu.