This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Inbox and its folders missing from Thunderbird

  • 1 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط Toad-Hall

DBee
DBee
more options

I posted this yesterday and received a response from sfhowes quite promptly. Unfortunately, Automatic Download was enabled in Thunderbird and the response disappeared into my inaccessible Inbox before I was able to read it on my ISP's web-based email. But I did find the response (without reply links) in my Inbox.msf file.

sfhowes asked in the response:

"Hi DBee, Is the Folder Pane visible but empty, or is it hidden (under View/Layout\)?"

Answer: The Folder Pane is visible and empty.

Automatic Download is now turned off so I will be able to respond to forum emails within the thread.

Thanks in advance for picking this up and continuing the problem solving.

I posted this yesterday and received a response from sfhowes quite promptly. Unfortunately, Automatic Download was enabled in Thunderbird and the response disappeared into my inaccessible Inbox before I was able to read it on my ISP's web-based email. But I did find the response (without reply links) in my Inbox.msf file. sfhowes asked in the response: "Hi DBee, Is the Folder Pane visible but empty, or is it hidden (under View/Layout\)?" Answer: The Folder Pane is visible and empty. Automatic Download is now turned off so I will be able to respond to forum emails within the thread. Thanks in advance for picking this up and continuing the problem solving.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Please keep all responses in the original question otherwise the continuity is lost. So please repost your answer in the original question: https://support.mozilla.org/en-US/questions/1302658