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Can't open certain videos

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I click on the link to the web site. The site opens but I don't get the video that is there. I can get the video using Internet Explorer - I just prefer Firefox.

I click on the link to the web site. The site opens but I don't get the video that is there. I can get the video using Internet Explorer - I just prefer Firefox.

Chosen solution

Your plugins list shows the Flash Player, so Flash should work.

Does it work here: http://www.youtube.com/watch?v=99WkAuEE4Sw&feature=player_embedded ?


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

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Chosen Solution

Your plugins list shows the Flash Player, so Flash should work.

Does it work here: http://www.youtube.com/watch?v=99WkAuEE4Sw&feature=player_embedded ?


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems