This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Since FF 10, I am unable to download documents if there is a comma in the file name. Is there a work around for this?

  • 1 پاسخ
  • 1 has this problem
  • 5 views
  • آخرین پاسخ توسّط the-edmeister

jaysonben
jaysonben
more options

I use Firefox for work, and one of the intranet pages I use has Word and Excel documents with commas in the file name. When I click on the link to download the file, the download pane flashes open, then closes and the document I am trying to download does nothing.

I use Firefox for work, and one of the intranet pages I use has Word and Excel documents with commas in the file name. When I click on the link to download the file, the download pane flashes open, then closes and the document I am trying to download does nothing.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Try a right-click on the link to the file and use Save Link As... and rename that file to get rid of the comma - like make it a blank space or change the comma to a hyphen.