This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Gmail says my browser is unsupported but yet Google just updated it and all my extensions are disabled. Whats up? Driving me nuts.

  • 4 پاسخ
  • 4 have this problem
  • 1 view
  • آخرین پاسخ توسّط cor-el

more options

I am getting the followinf when going into Gmail

Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome.

When I go to upgrade to a modern browser it tells me:

If you're using a supported browser,''''(which I am) ''''but see a message in Gmail that your browser is unsupported, you may be using an extension that interferes with browser detection. Try disabling your browser extensions to resolve the problem.

All my extensions are disabled. and I want to use firefox gmail and see all my features. What gives?

I am getting the followinf when going into Gmail Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome. When I go to upgrade to a modern browser it tells me: If you're using a supported browser,'''''''''(which I am) '''''''''but see a message in Gmail that your browser is unsupported, you may be using an extension that interferes with browser detection. Try disabling your browser extensions to resolve the problem. All my extensions are disabled. and I want to use firefox gmail and see all my features. What gives?

All Replies (4)

more options

You are actually using a very old version of Firefox (3.5.8). Please go to www.getfirefox.com, and download and install the newest version.

more options
more options

No I am using 14.0.1 Just updated 5 min ago before I wrote this question. and where did you get the 3.5.8.?

more options

This was the user agent in your system details list.

  • Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 (.NET CLR 3.5.30729)