This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

The Firefox 3.6 download is instead installing version 2.0.0.14

  • 2 vastausta
  • 408 henkilöllä on sama ongelma
  • 11 näyttöä
  • Viimeisin kirjoittaja cor-el

Ryderly
Ryderly
more options

I am attempting to install the latest version of Firefox 3.6 from this site: http://www.mozilla.com/en-US/firefox/ using the Firefox 3.6 Free Download link; however, when the install finishes and Firefox launches, when I go to the Help>About menu to check the current version, the bottom of the window says I have installed "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.14; .NET CLR 3.0; ffco7) Gecko/20080404 Firefox/2.0.0.14". As you may have noted, that indicates the current version of Firefox is 2.0.0.14 and -not- 3.6.13 (or whatever the most recent version is). Is this just a bad registry entry or other taint from a previous install, or is the file that I am downloading and installing (named "Firefox Setup 3.6.13.exe") not the correct one? If the former, then what steps should I take to troubleshoot/remedy this? If the latter, then is there some way I can get the correct file to install 3.6.13 or the latest version?

I am attempting to install the latest version of Firefox 3.6 from this site: http://www.mozilla.com/en-US/firefox/ using the Firefox 3.6 Free Download link; however, when the install finishes and Firefox launches, when I go to the Help>About menu to check the current version, the bottom of the window says I have installed "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.14; .NET CLR 3.0; ffco7) Gecko/20080404 Firefox/2.0.0.14". As you may have noted, that indicates the current version of Firefox is 2.0.0.14 and -not- 3.6.13 (or whatever the most recent version is). Is this just a bad registry entry or other taint from a previous install, or is the file that I am downloading and installing (named "Firefox Setup 3.6.13.exe") not the correct one? If the former, then what steps should I take to troubleshoot/remedy this? If the latter, then is there some way I can get the correct file to install 3.6.13 or the latest version?

Kaikki vastaukset (2)

the-edmeister
the-edmeister
  • Moderator
more options

Your UserAgent string in Firefox is messed up by another program or addon that you installed. Probably related to that ffco7 in the UA string.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click every preference that is "userset" and in bold type, one line at a time, and select Reset.
Then restart Firefox

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your above posted system details show multiple Java Console extensions.
You can uninstall (remove) the Java Console extensions, you do not need them to run Java applets.

See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

See also: