Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

when i drag the 5.0.1 upgrade to the apps folder it asks if i want to replace the old version and i click yes, continue, and then it says cannot complete b/c i do not have sufficient priviledges for some of the items.

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par cor-el

more options

when i drag the 5.0.1 upgrade to the apps folder it asks if i want to replace the old version with the one i am moving and i click yes, continue, and then it says cannot complete b/c i do not have sufficient priviledges for some of the items. then i am returned to the window where you drag the upgrade to the apps folder. i went into the firefox "get info" window and made sure that as the admin i had read and write priviledges and i gave everyone read and write priviledges too. but still the same. cannot get an upgrade.

when i drag the 5.0.1 upgrade to the apps folder it asks if i want to replace the old version with the one i am moving and i click yes, continue, and then it says cannot complete b/c i do not have sufficient priviledges for some of the items. then i am returned to the window where you drag the upgrade to the apps folder. i went into the firefox "get info" window and made sure that as the admin i had read and write priviledges and i gave everyone read and write priviledges too. but still the same. cannot get an upgrade.

Toutes les réponses (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.