This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My like button no longer works on Wordpress sites, and when I try to leave a message, it won't take my "sign in" for wordpress, telling me it's a security risk

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

more options

when I hit "like" on a blog post, a pop up window appears for a second and then disappears. The like will not work. Also when I try to leave a comment, it asks me to log in under either "wordpress" "twitter" or facebook", yet when I try, a pop up tells me the site is not considered "safe" and I can't scroll down the popup to tell it that I am fine with the site and to continue.

when I hit "like" on a blog post, a pop up window appears for a second and then disappears. The like will not work. Also when I try to leave a comment, it asks me to log in under either "wordpress" "twitter" or facebook", yet when I try, a pop up tells me the site is not considered "safe" and I can't scroll down the popup to tell it that I am fine with the site and to continue.

All Replies (2)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

I have found that changing the ZOOM can bring the bottom of the notice up.