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TalkTalk login to MyAccount has stopped working using Firefox.Works OK with Opera.

  • 3 replies
  • 3 have this problem
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  • Last reply by Occas

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I have used Firefox for years and have had no problem logging in my TalkTalk account.Now it has stopped working and Talktalk maintains there is nothing wrong and to try another browser.So,I downloaded Opera and installed.Bingo. I can login my Talktalk account.What is wrong with Firefox since I like using it. Firefox v47.01 Vista Oson one pc and Ubuntu 16.10 on another pc.

I have used Firefox for years and have had no problem logging in my TalkTalk account.Now it has stopped working and Talktalk maintains there is nothing wrong and to try another browser.So,I downloaded Opera and installed.Bingo. I can login my Talktalk account.What is wrong with Firefox since I like using it. Firefox v47.01 Vista Oson one pc and Ubuntu 16.10 on another pc.

Chosen solution

Although it was not a problem before the problem started only recently.I have somehow solved the problem.There is a button in the URL bar that says "Tracking attempts blocked".Disable it for the session and the "Preparing your dashboard" goes to my account.So it has something to do with Talktalk.

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hi, can you explain in more detail what "it has stopped working" means - what exactly goes wrong in the process/are you receiving an error message?

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To login Talktalk Myaccount one enters one's email address and then password.Then the process starts checking your account details and continues until it says "preparing your dashboard".This is the point where it freezes and stops working.I have accessed my Talktalk account many times using Firefox without problem until now.

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Chosen Solution

Although it was not a problem before the problem started only recently.I have somehow solved the problem.There is a button in the URL bar that says "Tracking attempts blocked".Disable it for the session and the "Preparing your dashboard" goes to my account.So it has something to do with Talktalk.