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when I install update I can't get on internet. have to use reccover why?

smarr
smarr
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You send me an update. I install. then I can't get on the internet. I go to recovery and go back before the install and it works. Why does your update block me from internet ? Have done this twice. Any ideas ? Thank you

You send me an update. I install. then I can't get on the internet. I go to recovery and go back before the install and it works. Why does your update block me from internet ? Have done this twice. Any ideas ? Thank you

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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See this support article: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can