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I received an error message and am unable to download emails in one of my two accounts on my laptop. See below. What do I do?

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

JeanJoseph
JeanJoseph
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This is the error message I received:

The POP3 mail server(pop.att.yahoo.com) does not support UIDL or XTND XLST, which are required to implement the "Leave on Server", "Maximum Message Size" or "Fetch Headers Only" options. To download your mail, turn off these options in the Server Settings for your ,ail server in the Account Settings window.

This is the error message I received: The POP3 mail server(pop.att.yahoo.com) does not support UIDL or XTND XLST, which are required to implement the "Leave on Server", "Maximum Message Size" or "Fetch Headers Only" options. To download your mail, turn off these options in the Server Settings for your ,ail server in the Account Settings window.

All Replies (2)

user01229325
user01229325
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You provider does not support the options listed. Go to Account Settings and turn them off.

Right click the account on the left side in the Folder Pane and select Settings Click Server Settings Turn off the mentioned options.

sfhowes
sfhowes
  • Top 25 Contributor
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Despite what the error message says, changing those settings will not help.

https://support.mozilla.org/en-US/questions/1163692